We assign dedicated contacts.

Each client is assigned a primary and backup engineer, so those working with you understand your company and its unique needs.

We’re proactive.

We help our clients minimize downtimes through preventative maintenance. We aim to identify weaknesses and resolve them before they affect your productivity.

We treat every client the same.

Some consulting firms will take on larger clients and forget about their small ones. At Byte Right Support, all clients receive the same prompt, attentive service.

We’re flexible with billing.

Byte Right typically bills for services hourly, in quarter-hour increments. We charge for the time we use, no expensive MSP Contacts.

We aim for efficiency.

We have tools to remotely troubleshoot and maintain any Windows- or Mac-based computer, and can do most work quickly without the travel time. However, we’re willing to provide face-to-face service when appropriate or requested.

We have a broad service area.

While most of Byte Rights clients are in the Baltimore and DC, our client base is spread throughout Maryland, Pennsylvania, and Delaware.